McDonald’s: SLP Coaching To Support OD Assignment

McDonald’s: SLP Coaching To Support OD Assignment

The Challenge

McDonald’s was growing fast in the Asia Pacific, Middle East, and Africa (APMEA) region and a regional talent management team that was stretched thin needed support for an organisation design project.

Devon Voster worked with their global talent team and volunteered to move to Asia for a 3-month assignment.

In that short time, she had to increase her knowledge of organisation design, better understand the cultural and region dynamics and deliver the project.


Our Strategic Learning Project coaching process was used to accelerate learning and to help her deliver on-the-job results.


Delivered an organisation assessment, new design and implementation plan within 3 months.


Started several longer term initiatives, including a leadership programme to drive behavioural change and mind-set shifts.


Learned about Organisation Design, engaging stakeholders and a number of Asian markets/cultures.


The assignee went through a blend of our Strategic Learning Project coaching and Personal Training. The purpose of this was to meld the best of coaching and insight with action learning and project delivery.

Coaching occurred over 3-4 months, starting prior to the assignment and concluding after the return. This included:

  • Coaching for self-insight and learning
  • On-the-job delivery of the project and practice of new skills
  • Guidance on organisation design principles and process
  • Material and learning on cultures and insights into Asian markets

The project was delivered and the assignee gained significant learning.

“This coaching was unique in that my learning was much broader than I've experienced in the past…(the coach) pushed and stretched me quite a bit.”

Services Engaged

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