We started by defining an overall framework for functional excellence and what this meant for the organisation. The plan and priorities for each team were refined through a series of diagnostic interviews. This allowed us, to leverage some material across both groups but provide each group a bespoke experience.
Our Leading to Win programme provided the core modules that leaders received in workshops. Individual coaching and action learning supported this so that leaders could turn learning into practice.
The leadership teams used aspects of our Team (re)Purpose, Team Alignment, and High Performing Teams tools to help set priorities and actions to improve team performance.